Legal

Shipping Policy

Last updated: 29 July 2026 · support@ojaamarket.com

This document is provided for transparency and Google Play verification. Have legal counsel review before production launch.

1. Delivery times

Delivery estimates are set by sellers and shown at checkout. Nationwide delivery across Nigeria is supported where sellers offer it.

2. Seller shipping

Each seller is responsible for packaging and handing off orders to couriers or direct delivery within stated timelines.

3. Tracking

Tracking details appear in your order timeline when provided by the seller or integrated courier.

4. Delays

Weather, holidays, or logistics disruptions may delay delivery. Contact the seller first; escalate via dispute if unresolved.

5. Lost packages

Report non-delivery through the dispute flow. We may mediate between buyer and seller based on evidence.

6. Contact

support@ojaamarket.com