Legal
Shipping Policy
Last updated: 29 July 2026 · support@ojaamarket.com
This document is provided for transparency and Google Play verification. Have legal counsel review before production launch.
1. Delivery times
Delivery estimates are set by sellers and shown at checkout. Nationwide delivery across Nigeria is supported where sellers offer it.
2. Seller shipping
Each seller is responsible for packaging and handing off orders to couriers or direct delivery within stated timelines.
3. Tracking
Tracking details appear in your order timeline when provided by the seller or integrated courier.
4. Delays
Weather, holidays, or logistics disruptions may delay delivery. Contact the seller first; escalate via dispute if unresolved.
5. Lost packages
Report non-delivery through the dispute flow. We may mediate between buyer and seller based on evidence.
6. Contact
support@ojaamarket.com